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Financial planners give you advice regarding investments,
insurance, taxes, wills & trusts, and mortgages — advice
tailored to your needs to help you achieve your financial
goals. If you choose your planner well, he or she will become
an important part of your life, and you should be together for
a life-time. After all, financial planning is a lifetime
activity!
The Four Ways Planners Get Paid
All planners (or their firms) are compensated in one of four
ways: commission-only, fee only, fee plus commission, and
fee-offset. Let's look at each.
Commission-Only
Commission-only planners are different from stockbrokers and
insurance agents (who also are commission-only) because of
their breadth of knowledge as well as their methodology. Where
brokers and insurance agents tend to talk about products,
planners tend to talk about you.
Commission-only planners say they offer the best compensation
method, because you pay only for implementation. If you do not
buy the investments or insurance that the planner says you
need, then the plan itself does you no good and is therefore
not worth paying for. And since all investments and insurance
products feature some form of transaction fees, expenses,
sales charges, or commissions, you'll pay twice if you pay for
advice, too. So commission-only planners say they are working
in the consumer's best interests: If you don't like their
recommendations, you spend no money on advice you're not
using.
Critics, though, say this can create a conflict-of-interest.
Since such planners make money only when you buy something,
they have a strong incentive to get you to do so. Could that
lead to bad advice?
Fee-Only
To
avoid this conflict, some people turn to fee-only planners,
who do not earn commissions. Instead, they charge fees, either
hourly, usually $100 to $250 per hour, or a flat fee, often
$1,500 to $10,000 or more. After you get their
recommendations, you go elsewhere to implement. These planners
do not earn commissions, so they say they do not have a
conflict of interest.
But commission-only planners argue that fee-only planners
don't earn commissions simply because they aren't allowed to
-- because they do not have the required licensing, training,
or experience to do so. Commission-only planners also say that
fee-only planners are objective to the point of disinterest:
since they are paid whether you implement or not, it makes no
difference to them whether your investments succeed or fail.
Commission-only planners also claim that just because fee-only
planners earn only fees, that doesn't mean you pay only fees.
You've still got to implement, they say, and that means you've
still got to pay commissions or sales charges or transaction
fees — to somebody. The fact that you're paying these expenses
to someone else, rather than to your planner, is small
consolation.
Countering this criticism, many fee-only planners show that
they are involved in the selection and management of
investments and insurance – and that they steer their clients
to less expensive, commission-free products that can save
their clients money. Such planners also argue that they do not
hold certain securities or insurance licenses merely because
those licenses are needed to earn commissions – and since they
are not earning commissions, they don’t need the licenses.
Commission-only planners retort that the "I don’t need a
license" posture is a smokescreen for advisors who don’t have
the knowledge it takes to earn a license.
As you can see, there’s a strong turf war between these two
groups.
Fees Plus Commissions
According to industry surveys, more than 70% of all financial
planners charge fees plus commissions. In other words, most
planners do hold insurance and securities licenses. Therefore,
they charge fees to tell you what to do, and they also earn
commissions by selling you the investments they say you need.
Many fee-plus-commission planners also charge asset management
fees, usually ranging from 1% to 3% of the value of the assets
they are monitoring for you. This can be in addition to fees
and commissions. Also, some fee-only planners are charging
asset management fees, either in addition to their hourly or
flat rate, or in place of it. (Note: some fee-only planners
feel that those who charge asset management fees are
improperly calling themselves "fee only"; they believe that a
true "fee-only" planner earns only hourly or flat fees.)
When Fees are Really Commissions
The
asset management fee is emerging as the compensation method of
choice for both planners and consumers. Consumers like it
because they can avoid paying up-front commissions, and since
the fee grows with the size of the assets, the planner's
compensation is directly related to how well those assets
perform. This puts the planner on the same team as the client:
If the client's investments fall in value, so does the
planner's fee -- while an increase in the client's account
gives the planner increased compensation. This gives the
planner a strong motivation to offer good recommendations. And
planners like asset management fees because fees provide a
steady stream of income from current clients. Commission-only
and fee-only planners are continually looking for new business
so they can earn a living.
But should asset-based fees be an additional form of
compensation, or a substitute? Some planners say asset
management fees can be so high that clients would have been
better off paying commissions or flat rates.
Fee-Offset
These planners reduce their fees by whatever they earn from
commissions. Thus, a fee-offset planner will be paid one way
or the other, but not both.
Fee-offset planners say that by charging fees, they have the
same objectivity of fee-only planners. But because they are
fully licensed, they can implement their recommendations. All
they are doing, they say, is reducing their compensation for
the benefit of the consumer.
Fee-only planners, though, accuse fee-offset planners of being
commission-based in disguise, while fee-and-commission
planners claim the fee-offset group cannot afford to maintain
such an aggressive fee schedule indefinitely. In other words,
they say, fee-offset planners either must change to
fee-plus-commission or they'll one day be out of business.
You'll have to decide for yourself which compensation method
you prefer.
Industry Designations
You
may come across planners with a variety of credentials. The
most common are:
CFA - Chartered Financial Analyst
CFP - Certified Financial Planner™
CFS - Certified Fund Specialist
ChFC - Chartered Financial Consultant
CLU - Chartered Life Underwriter
CMFC - Chartered Mutual Fund Counselor
PFS - Personal Financial Specialist
QFP - Qualified Financial Planner
RFC - Registered Financial Consultant
All these designations are awarded by private organizations.
While they suggest that a planner has a certain amount of
experience or training, none is required or recognized by any
federal or state government or regulatory agency. Planners
voluntarily choose to obtain these. Many talented planners
hold no designations; other talented planners hold several.
Federal Securities Licenses
To
sell securities, planners must hold a federal securities
license, offered by the National Association of Securities
Dealers. Most planners hold either the Series 7 (which cover
all forms of investments except commodities) or the Series 6
(limited to mutual funds, unit investment trusts and
closed-end funds.)
State Insurance Licenses
Advisors wishing to offer life insurance and annuities must
pass state-administered insurance examinations.
Registered Investment Advisors
Any
person who provides financial planning services for
compensation must be registered with the Securities and
Exchange Commission or their state regulatory authority.
Stockbrokers, insurance agents, attorneys and accountants are
exempt, provided that their investment advisory services are
merely incidental to their work. All other planners must
register as investment advisors. Therefore, do not work with
any planner who is not registered.
Planners who hold an NASD securities license are registered
with a broker/dealer, and it is through that firm that they
buy and sell investments for their clients. The B/D has the
responsibility of supervising the activities of the advisor,
and verifying that his recommendations are suitable for the
client. Consequently, NASD-licensed planners may place his/her
NASD license with only one broker/dealer. Many who work within
the B/D framework complain about what they consider to be
massive amounts of regulatory scrutiny on their practices –
all done in the name of consumer protection – while many
others, both within and outside the broker/dealer community,
complain that NASD and B/D supervision is inadequate to
properly safeguard consumers.
Planners who hold state insurance licenses are actually
licensed not by the states, but by individual insurance
companies; passing the state exam permits the companies to
grant agents a license. An agent is permitted to hold licenses
with multiple insurance companies, and most planners do,
enabling them to offer the products of many insurance
companies. Thus, planners who hold both NASD and insurance
licenses process their investment transactions through their
B/D and their insurance transactions through one or more
insurance companies (one of which, by the way, might be their
B/D!).
Confused yet?
Ten Taboos Between You and Your Planner
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Never write a check made payable to your planner, other than
for his fee. Your checks should be made payable only to
mutual funds, brokerage firms, or insurance companies. No
legitimate planner would ever allow a client to write a
check for investments or insurance payable to him personally
or to his firm.
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Never allow your planner to list himself as a joint owner or
beneficiary on your accounts. The only place your advisor's
name should appear on documents is as the advisor of record.
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Never lend money to your planner.
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Never give commission-based planners discretionary
authority. When you establish a discretionary account,
you’re giving the advisor permission to buy and sell
investments on your behalf without obtaining your consent
prior to each transaction. This is generally not a problem
when the advisor is compensated by fees (of whatever type),
because such advisors are not paid to execute trades (and
thus, they have no incentive to do so). But granting
discretionary authority to a planner who earns commissions
can be dangerous, because such an advisor will earn money
every time he executes a trade. If you give him permission
to trade at his discretion, he could earn a lot of
commissions while your account falls in value.
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Never let your planner sign your name to any document.
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Never let your planner allow you to sign a blank form or
contract. Cross out sections that do not apply.
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Never let your planner use his address on account statements
instead of yours. You should receive periodic statements
directly from the mutual fund, brokerage firm, or insurance
company. Never allow your planner to have such documents go
to his office instead of to you.
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Never let your planner sell you an investment that isn't
available from others. Advisors who want you to buy
proprietary products usually earn additional compensation
for doing so.
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Never let your planner share in your profits. I'd never let
an advisor share in my profits unless he was willing to
reimburse me for my losses.
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Never let your planner assign any agreement with you to
another advisor. If your planner retires or sells his
practice, you immediately are relieved of any and all
contractual obligations you may have had with your planner.
How to Find a Planner
One of the first questions to ask when interviewing them: How
are they compensated? Make sure you understand how they earn a
living and what your costs will be.
Interview two or three planners. Get references from
neighbors, friends or co-workers. But before you ask someone
for the name of their advisor, make sure the person you're
asking is similar to you in age, income, net worth, and
objectives.
8 Points to Ponder About Prospective Planners
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How many years have they been in business, and how did they
get started? Don’t assume that a grey-haired advisor has
decades of experience; many people become planners after
leaving (or retiring from) other careers.
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What kind of people do they work with most often? Ask the
planner to describe their typical client. If they describe
you, it could be a good match.
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What is the planner's reputation in the field and in the
local community? Planners who have roots tend to be more
careful than someone who just blew into town. Look for
someone with a solid reputation.
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Do
you understand what they tell you? If you understand what
they're telling you, you should be able to repeat to others
what they've said.
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Does the planner have a clean record? Call the regulatory
authorities – the NASD and the SEC – to find out.
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Ask about the planner's investment methods. What types of
investments does he work with? Is your money accessible or
are there restrictions? Who makes decisions about
investments — you or the planner? Can the planner execute
transactions without your prior approval? Make sure you're
comfortable with all the answers.
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Get referrals. But keep in mind that no planner will give
you a negative source. Use referrals to verify basic facts,
such as what it's like to work with the planner, and whether
she returns phone calls timely. Are mistakes often made or
difficult to get corrected? How quickly and effectively are
questions answered? Questions about style can tell you a lot
about substance.
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Must you sign a contract? What does it obligate you to do?
Never sign one that doesn't let you cancel in 30 days or
less. Never pay more than 50% in advance. When paying asset
management fees, never pay for more than one year in
advance.
What to look for in a planner
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Someone who has been providing advisory services for
compensation for at least 5 years.
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Someone who is a member of the Financial Planning
Association.
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Someone who is well regarded by others in the field.
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Someone who has a clean regulatory record.
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Someone who handles several million in assets for clients.
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Someone who has worked often with people similar to you.
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Someone who routinely provides recommendations in the same
areas that are of concern to you.
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Someone who takes the time to learn of your needs before
offering recommendations to you.
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Someone who considers the tax implications of their
strategies before recommending them to you.
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Someone who will review your status in all major areas of
personal finance, including investments, insurance, taxes,
real estate & mortgages, college and retirement issues,
employer-provided benefit plans, and estate planning, and
offer you recommendations as warranted.
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Someone who never disparages others in the field. The best
in the field are true financial planning professionals. But
too many so-called "planners" and "advisors" consider others
to be competitors instead of colleagues. Be wary of those
who spend much of their time explaining why they are better
than others, or why others are not good. True professionals
will explain why their advice differs from that offered by
others, but most often, the conversation will be "good vs.
better" instead of "good vs. bad." (There are, after all,
many ways to achieve financial success, not just one.) Of
course, professionals, if needed, will warn you against
those who are widely regarded as crooks or incompetents. But
if your advisor has a posture that everyone else is a crook
or incompetent, you’ll probably be better off working with
someone else.
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